I could hear many other conversations in the background using the word Amazon during their conversations, it sounded busier than a real customer service office. The person had my wife's name as well, he sounded almost real. I happened to had placed four orders from Amazon a few minutes prior to that call. That someone was trying to make a purchase of $1,299 and they had stopped it it because it was suspicious. I received a call yesterday on my cell, the person claimed to be calling fro Amazon security in Ohio, he said they noticed estranged activity in my account.
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